FAQs

What types of gaming PCs do you offer?

At cmcteq, we specialize in custom-built gaming PCs that cater to a wide range of needs. Whether you require a high-performance gaming rig for intensive gaming sessions or a budget-friendly workstation for everyday tasks, we can tailor a solution that fits your specifications.

How does your pricing model work?

Our transparent pricing model ensures that you only pay for the components used in your custom-built PC. There are no hidden labor costs, allowing you to have a clear understanding of your investment in your gaming setup.

What is your shipping policy?

All orders are processed and shipped within a reasonable time, as all orders are "built to order". We use reliable carriers such as DHL eCommerce, USPS, or ePacket, depending on your location. The typical delivery timeframe is between 15 to 30 business days, and each order is shipped with a tracking number for your convenience.

Do you offer refunds or returns?

We do not offer returns or refunds 

Can I track my order?

Yes, all orders are shipped with a tracking number, allowing you to monitor the status of your shipment at every stage of the delivery process.

How can I contact customer support?

You can reach our customer support team via email at cmcteq@gmail.com. We are here to assist you with any inquiries or issues you may have regarding your order or our products.